ZoHo CRM

Overview:

A customer relationship management (CRM) system is a helpful tool in building strong relationships with customers. You can now take advantage of the powerful and user-friendly features of Zoho’s CRM to automate the marketing and sales processes within your organization.

These courses will provide you with the knowledge and skills needed to use the advanced features of Zoho CRM in the real world. You will use Zoho CRM to improve your individual and team efficacy by designing advanced templates, using autoresponders, creating advanced workflows, collaborating with your colleagues with the Feeds module, and creating forecasts. In addition to these CRM functions, you will learn how integrations with other Zoho products and third-party applications can enhance Zoho CRM.

Course Objectives:

Upon successful completion of this course, you will be able to improve sales, marketing, and customer support efficiency through integrating advanced CRM features and other applications.

In this course, you will:

  • Improve job task efficiency with Zoho CRM.
  • Manage a team with Zoho CRM.
  • Improve marketing with Zoho Campaigns, Google AdWords, and Zoho CRM.
  • Build customer relationships with Zoho SalesIQ and Zoho CRM.
  • Analyze CRM data with the Advanced Analytics Add-On.


Sign up for an instructor led class near you or for a remote course (save apx $300)!

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